Frequently Asked Questions

about Eastin Residences Muscat

Have a question or need an answer about your planned stay with Eastin Residences Muscat? Take a look at our extensive FAQs

Rooms and Rates

What types of rooms are available in the hotel and what are the differences between the different categories?

Room Type

Size (sqm)

Bed Type

Standard

20-26 sqm

Twin/King

Studio apartment

35-40 sqm

Twin/King

Two bedroom

84 sqm

Twin/King

All residences consist of spacious bedrooms and some rooms with separate living areas, excellent quality furniture, a kitchenette, bathrooms with deluxe amenities and free internet access.

Note: Connecting rooms are also available upon request.

Are your hotel rates per room or per person?

The rates are charged per room per night for single or double occupancy and for an extra person 7 OMR++++ per night will be charged.

How can I make a booking?

You can book through our website www.eastinmuscat.com or send an email to reserve@eastinmuscat.com

What is the check-in check-out time?

How do I cancel my hotel reservation without a charge?

How many people can stay in one room?

Do you offer discounts for a group booking?

East guest room can accommodate a maximum of three (3) adults.  Please note that the third person will be charged extra.

The details of our cancellation policy conditions can be found in the confirmation letter we send confirming your booking.

For details of the group rate which are available, please contact the hotel's Sales Department at fom@eastinmuscat.com

Do you have a pet policy?

We regret to inform that we do not have a pet policy.

Do the rates include breakfast?

All rates include breakfast.

Is it possible to check-in earlier?

Early check out: One extra room night will be charged plus tax

Can I have a late check-out?

Late check out: Upon request and subject to availability otherwise charge will apply

Do you have twin, triple and quadruple rooms?

We do have twin rooms. For triple rooms, an extra bed at an extra charge can be added. However, no quadruple rooms are available.

Are king-sized beds available in the rooms?

Yes

Do you have rooms with a bathtub?

In few rooms

Do you have non-smoking rooms?

Non-smoking are available.

Are safety deposit boxes available at the hotel?

All guest rooms have a safety deposit box which is available free of charge.

Is internet available at the hotel?

The entire hotel is set up for free wi-fi internet access in both guestrooms and public areas and you can obtain a username and password from the front desk.

Check in 14:00 AM & Check out 12:00 noon