1. What is a Gift Voucher?
Gift Voucher is a preloaded cash voucher with a desired amount of money.
Gift Voucher acts a perfect gift for every festive occasion be it birthday wishes, engagement, wedding or any festive celebration.
2. Can I purchase more than one Gift Voucher per hotel?
Yes, multiple Gift Vouchers can be purchased.
3. Can Gift Vouchers be purchased in customized value?
No. Gift Voucher can be brought in multiple of INR 1000 only.
4. Can I redeem more than one Gift Voucher for a single transaction?
Yes, multiple Gift Vouchers can be combined and redeemed against single transaction.
5. Will my Gift Voucher expire?
Yes, the Gift Voucher is valid for 6 months from date of purchase.
6. Where can I buy Gift Voucher?
The Gift Voucher can be bought by directly contacting the hotel.
7. How can the Gift Voucher be redeemed?
Gift Voucher can be redeemed by calling our Reservation Experts: reservation number 02347-295299
You can also write us on firstname.lastname@example.org.
8. Can I transfer the Gift Voucher?
Gift Vouchers are transferable and can be gifted to your loved ones.
Incase of gifting or transfer, purchaser must use the same email ID.
9. Does the entire value of the Gift Voucher have to be redeemed at once?
This Gift Voucher is valid for complete redemption. Balance or unused amount will not be refunded and credit note will not be given.
10. What can be done if the billed value exceeds the value of my Gift Voucher?
If your bill value exceeds the Gift Voucher value, the balance will have to be settle by paying the difference amount in cash or by credit or debit card
11. What are qualifying spends?
Gift Vouchers can be redeemed for complete spends towards stay, restaurant, bar and spa services.
12. Do I have to be staying at the hotel to use my Gift Voucher?
No, a Gift Voucher can be redeemed for services like dining, spa and other facilities managed by the hotel where a stay is not mandatory.
13. How long does it take to receive a Gift Voucher?
E-voucher is delivered immediately after the payment is done and confirmed to the recipient’s designated e-mail ID
14. What should I do if my Gift Voucher is misused?
Hotel is not responsible if the Gift Voucher is used without permission.